Our Customer Success
Saimatics developed a modernized data warehousing solution for a food chain in the South-Central region. We enhanced every aspect of their sales analytics such as Menu Engineering and Discount Coupon Experience making them closer to their customers. Our smart and scalable solution helped them to perform advanced demand forecasting, which uses historical sales trends, combined with weather data to predict customer needs. We classified sales data into numeric features and categorical (non-numeric) features allowing the system to provide meaningful insights without implementing complex business rules. In addition, we added non-financial measures by integrating customer service scores from Google and Yelp reviews into their KPIs.
Sales Analytics
The dynamics of COVID-19 have had a significant impact on retail businesses as consumers have opted for on-line ordering over in-store shopping. As such, 2020 was a significant year of growth for the companies which began to place stress on their traditional model of revenue streams and customer services. Saimatics has a new analytics solution with the smart KPIs by integrating customer service excellence scores that would provide a more holistic view of your metrics to achieve sales accelerance.
Scoreboards
Our smart scoreboard identified which category is most popular from food to drinks, to lunch combo and dinner specials, what are the profit margins by each category, and what is the gross revenue.
Project Milestones
Sample Data Architecture
Sample Data Model
Let’s talk about your Sales Analytics opportunity
